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Hi, I'm Rajashri

Turning complex enterprise problems into experiences that work. Most recently, in AI.

Last seen designing agentic AI chatbots for Zendesk AI Agents in Berlin, Germany

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The Ultimate Bot

Designing a self-serve trial experience for an AI chatbot platform that turned cold leads into a ~ €500k pipeline

+327

prospects signed up

 €480k

revenue generated

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Bot Instructions

A generative AI feature that allows you to define your bot’s behaviour using natural language free-text instructions

75%

of instructions configured, positively

affected agent output

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Bot Persona

A feature that gives your bot a personality, defining its name, tone, and character so every conversation feels consistent and on-brand.

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Relay (WIP)

A unified client communication hub that turns scattered conversations into one accountable workflow and feeds the systems we already use to track customer health.

About Me

A product designer who's spent 10+ years making complex systems feel simple. My work has taken me from Bangalore to Berlin, across B2B, B2C, SaaS and AI. Most recently, making AI Agents friendlier at Zendesk.

 

Now I'm back in Bangalore, fuelled by chai and a belief that shipping beats perfecting. Outside work, I collect board games, play video games, and take food very seriously. Good experiences on screen or on a plate are kind of my thing ;)

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One of the most energetic design leads we’ve had at Moonraft! Although she did not report to me directly, her calibre and ability as a lead came to light during multiple occasions as she always took ownership and well orchestrated complex and large-scale projects, along with constantly inspiring her team. She has always been a strong advocate of the user-centred practices, and
 I appreciate all her contributions to the raft. She’s a force!

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Nihal Pimpale

Moonraft Innovation Lab

Rajashri brought a level of craft and attention to detail that quietly raised the bar for everyone. The kind of details most people scroll past, she caught, and always in a way that showed she genuinely cared about the experience on the other end of every decision. What made collaborating with her truly special was how she showed up as a person. Warm, generous with her time and the kind of colleague you could bring messy problems to without ever feeling judged. She makes the work better and the environment warmer.

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Burçak Okcu

Senior Product Designer

AI Agents at Zendesk

Rajashri is one of those rare designers who can zoom out to define a product's vision and zoom back in to polish a single interaction until it's perfect. She stays calm under pressure, always advocates for the user and turns messy stakeholder feedback into beautiful, actionable design. A massive value add to any product team, and if you hire her, be prepared for her to become your favourite person to grab coffee with.

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Robert Mischuda

Cognigy

Rajashri brings a strong sense of ownership to everything she does, leads with clarity and confidence and never lets quality slip. She understands her team well, recognises individual strengths and genuinely invests in helping people grow. She has handled challenging client situations professionally and represents her team strongly. Someone you can depend on as both a leader and a teammate.

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Bhakti Hemdev

Director, Experience Design

UST Global

Let's start creating together

Whether it's a new opportunity, a collaboration or just a conversation about design and AI, my inbox is always open.

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© 2026 by Rajashri Achar. Created on Wix Studio.

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